Refund policy

BucknBloom Return & Refund Policy

We hope you love your BucknBloom order! Because we are a small business offering limited collection drops, some of our items are available through preorder. Please review our return and cancellation policies before purchasing.

PREORDER ITEMS

Preorder items are produced as part of a limited production run based on preorder demand. You may request to cancel a preorder at any time before the preorder window closes and our bulk order is submitted to our supplier.

Once the preorder window has closed and the bulk order has been submitted, preorder purchases are considered final sale and cannot be canceled, returned, except in the case of a damaged, defective, or incorrect item.

Please review sizing, product details, and preorder timelines carefully before placing your order.

IN-STOCK ITEMS

For eligible in-stock merchandise, return requests must be made within 30 days of delivery.

To be eligible for a return, merchandise must be unworn, unwashed, unused, and in its original condition with any original tags or packaging.

To begin a return, please contact us at hello@bucknbloom.com before sending anything back. Returns sent without prior approval may not be accepted.

Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect. Original shipping charges are non-refundable.

Once an approved return is received and inspected, we will notify you of the status of your refund. Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

DAMAGED, DEFECTIVE OR INCORRECT ITEMS

Please inspect your order when it arrives. If you receive an item that is damaged, defective, or different from what you ordered, contact us as soon as possible at hello@bucknbloom.com with your order number and photos of the item.

We'll review the issue and work with you to make it right.

FINAL SALE ITEMS

Preorder items are final sale once the preorder window has closed and our supplier order has been submitted. Any additional items specifically marked “Final Sale” on the product page are also not eligible for return or exchange.

QUESTIONS?

If you have questions about your order or our return policy, please contact us at hello@bucknbloom.com. We're happy to help!