Shipping policy
Shipping Policy
ORDER PROCESSING
For in-stock items, please allow 2–3 business days for your order to be processed before shipment. Processing times may be extended during new collection launches, holidays, or periods of high order volume.
Once your order ships, you will receive a shipping confirmation email with tracking information.
PREORDERS
Some BucknBloom collections may be offered for preorder. Preorder items are produced as part of a limited production run based on preorder demand and therefore have a longer processing timeline than in-stock merchandise.
Estimated preorder timelines will be clearly stated on the product page at the time of purchase. Once the preorder closes, our bulk order will be placed with our manufacturer. Production and shipping times may vary. Once the merchandise arrives at BucknBloom, orders will be prepared and shipped to customers as quickly as possible.
Please understand that preorder timelines are estimates and may be affected by production, shipping, customs, carrier delays, or other circumstances outside of BucknBloom's control. We will communicate significant delays whenever possible.
If your order contains both preorder and in-stock items, your entire order may ship together once the preorder items become available.
SHIPPING RATES
Standard shipping is $7.95.
Orders of $75 or more qualify for free standard shipping.
Available shipping rates and options will be displayed at checkout.
DELIVERY
Once an order has been shipped, delivery times are determined by the shipping carrier and are separate from BucknBloom's processing or preorder timeline.
BucknBloom is not responsible for carrier delays after an order has been transferred to the shipping provider.
Please make sure your shipping address is complete and correct before submitting your order. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has begun processing or has shipped.
LOST, STOLEN, OR DAMAGED PACKAGES
If your package arrives damaged or you experience an issue with delivery, please contact us as soon as possible so we can help determine the appropriate next steps.
BucknBloom is not responsible for packages marked as delivered by the carrier that are subsequently lost or stolen. Customers should contact the shipping carrier regarding packages showing as delivered but not received.
QUESTIONS
Questions about your order or shipping can be sent to us at hello@bucknbloom.com.